Getting Started · 6 min read
What to expect when you first work with a lawyer
The stages of a legal engagement, from the first call to a signed agreement, and what is expected of you at each step.
The first conversation
An initial conversation is usually short and factual. Counsel will ask who is involved, what happened, where the matter is located, and whether any deadline is approaching. Nothing you say obligates you to hire the firm, and no representation exists until an engagement is confirmed in writing.
Conflicts and fit
Before a firm can accept work, it checks whether it already represents someone adverse to you and whether it has the capacity and licensing to act in the relevant forum. This step protects both sides and is required by professional rules.
The engagement letter
An engagement letter should state the scope of work, who is responsible for what, how fees are calculated, how costs are billed, and how communication will happen. Read it carefully and ask questions before signing.
Your role
Clients who keep documents organised, respond promptly, and disclose unfavourable facts early almost always get better outcomes than clients who do not. Surprises late in a matter are expensive.
This article is general information only and is not legal advice. Reading it does not create an attorney-client relationship.